There are several telecommunication features and services your company can acquire from utilizing toll free numbers for business communication. Among these toll free number features is the auto attendant. Since this telecommunication feature execute same task, the auto attendant allows you to do away with human receptionist. Two of the regular job that auto attendant and human receptionist share with each other are accepting of every incoming communication application and forwarding of calls to the proper extension. You will be able to save more on your financial capital which is the good thing about employing the auto attendant as an alternative for human receptionist.
Auto Attendant Saves More Money
Employing an auto attendant allows you to save more cash than using a human receptionist because it comes with gaining of toll-free phone numbers. There are no supplementary communication devices and equipments that you need to acquire to be able to get your hands on this outstanding telecommunication feature.
Moreover, hiring of human receptionist also costs more because aside from paying for their salaries, there are several things that you also need to comply. One of these added expenditures that come with employing of extra manpower is that you will have to worry abouttheir benefits among many others. Furthermore, the efficiency of human receptionists in their work performance can be affected by tiredness.
Never Miss A Call
The automated attendant feature of toll free numbers has the outstanding ability of receiving all incoming communication application regardless of the time they are forwarded. This means that even if they are made by your customers well beyond your office hours, the auto attendant will always be able to receive them. Missing of important communication transactions will never happen to your business with this round the clock availability of automated attendants.
In order to duplicate this achievement with human receptionist, there has to be at least two of them manning your communications system since their work speed can be affected by fatigue. While you can employ two human receptionists, it does not guarantee that you will always receive all incoming communication applications sent to your business since there are moments when they will require to have bathroom breaks.
Call Routing Schemes Compatibility
The ability of the auto attendant feature of toll free numbers to direct calls to the proper extension is also what allows it to function well with multiple call routing schemes. No matter what type of call routing systems you use for your company, the auto attendant will be able to work comfortly with it. Follow me call forwarding is an example of a call routing scheme that you can efficiently incorporate with the auto attendant.
You can assign your auto attendant to directly forward calls to specific phone numbers in this routing scheme. This helps cut the connection time needed for customers to get to you or your employees. Regardless of the advantages of the auto attendant given by toll free numbers, it still cannot change the personal touch a human receptionist is able to give to your calls. Nevertheless, the multiple capabilities that it provides to your business communication more than makes up for this kind of disadvantage.
Know more about Toll Free Numbers and 800 Numbers. Selecting business phone systems for your communication needs is a huge task. Know how toll free numbers, 800 numbers and vanity numbers converge providing huge savings for your Business.