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Several modest businesses do not have an IT department or anybody experienced enough to handle even simple IT duties like backup, system restoration, patching or updates. In many instances, they depend on a local enterprise companion (generally an IT expert or local IT support corporation) to manage these duties.
Sadly, a large number of smaller home business IT solutions on the market these days exacerbate the situation. Their complexity…
demands the need for ever a lot more potent hardware results in frequent system crashes and downtime for upgrades compounds security issues necessitates frequent program restorations increases the investment in resource to upgrade programs and resolve difficulties
Whats needed is really a new generation of ‘small company servers’ that provide all the important IT & technology services for smaller sized businesses but without the usual costs or hassle.
Challenges in supporting micro and modest home business customers
To stay in business tiny companies will need help with basic IT chores, which are becoming a lot more mission critical than at any time as they grow a lot more time consuming to deliver.
Just look at company continuity and disaster recovery in tiny businesses. A study by Gartner found that only one third of smaller companies surveyed said they were prepared for a disaster within the next 12 months.
In other words two thirds of all smaller companies are not prepared for a disaster or protected. The reason, in many cases, is that tiny businesses do not have the IT skills of options to perform common tasks like backing up critical data or developing a way to restore techniques that crash or become damaged when a pipe breaks or there is a fire, flood or other disaster.
Modest businesses also will need help just backing up and restoring files when someone accidentally deletes them. Such deletions in modest businesses are very common.
Whilst everyone understands the need to have for data to be backed up, what lots of do not realise is how expensive and difficult it actually is with traditional options. In fact, the traditional approach to backing up data is really a time consuming and resource intensive task. The normal procedure demands tapes to be rotated, in the appropriate order and taken off site for secure storage.
Plug In, Switch on & Start Working
Protection within smaller sized businesses is also an issue. Hackers right now are after confidential information about companies and their clients to commit fraud and identify theft. They employ increasingly sophisticated attacks that may use socially engineered phishing email messages. These spam messages are designed to fool even savvy computer users in to thinking they are from legitimate sources. An unsuspecting user might click on malicious executable file or URL link to a poisoned web site and automatically download malicious software.
In their pursuits hackers increasingly exploit new vulnerabilities in applications and Windows operating methods as a means of infecting computers. To battle this problem, software vendors issue frequent program updates and safety patches that must be installed quickly to minimize exposure to each new threat.
In 2008, Microsoft alone issues 43 critical, 24 very important and two moderate fixes, according to protection experts. The previous year saw a similar amount, including 49 critical, 23 vital and five moderate updates. Other application and browser vendors had countless updates as well.
Again, a number of tiny companies do not have the IT expertise to track all of these patches or the time to install them. Beyond safety patches, there are generally quite a few operating system updates that must also be applied. Such installations are often time consuming.
Regrettably many of these fixes incur downtime, which no enterprise likes. For example, in countless situations, a company must first test a patch or upgrade to be sure it does not cause troubles. If the test goes well, planning must take place to be sure the changes are made at a time that least inconveniences its workers. Again, a lot of businesses are looking for help with these matters from their online business partners. The challenge for the small business companion is that all of these jobs (testing, planning, applying etc.) are all time and labour intensive.
Challenges with traditional Modest Company Server Options
Even the smallest business these days requires certain fundamental capabilities. Workers want to share files and printers. Additionally, their data must be protected and their methods must be secure.
The burden on the company companion to provide these services generally demands the use of multiple solutions from different vendors. The mix often includes a server OS and file system from one vendor, backup software from another, and protection products including firewall, anti-virus, anti-spyware and anti-spam software etc from even more vendors.
Managing such a mix can add to an organization partner’s workload. Each product must be managed with its own administrative system, and each must be updated on its own. There might also be conflicts when trying to get different vendors products to work together.
Additionally supporting such a mix of applications might introduce security challenges. For example, if a firewall and anti-spam solution are not in sync with regard to the level of protection each affords, one might work in detriment with the other.
The end result when using multiple options is that the time investment per client grows as the complexity will increase. It also will increase the time investment a small business companion must make in learning/training. Their staff must be well-informed about several discreet products in order to assistance their tiny home business client’s workers.
Compounding matters, the traditional choices have had their challenges. Options designed specifically for scaled-down businesses often could not scale to assistance an enterprise growth. For this reason, numerous with the options commonly used are not designed specifically for modest companies. But this only adds to the management burden placed on the enterprise spouse because they must customize or scale down these options to meet the demands of tiny companies.
Additionally, such solutions are often bloated with features not required in scaled-down companies. For instance, directory services might be overkill for an enterprise with fewer than twenty people. Yet, its administration is as time consuming for twenty as it is for one hundred or extra.
Similarly, an enterprise solution might be so narrow focused that it lacks key features for modest company, thus requiring a patch work of options to meet a business’s standard demands. For instance, a firewall might require a third party anti-spam or anti-virus solution to provide more complete protection.
In either case, trying to force fit an enterprise solution into a tiny online business environment can add to the management workload.
What’s required: Desirable characteristics?
With these concerns in mind, there is obviously a require for an alternative to the enterprise patchwork solutions that are at present being cobbled together and used in modest business nowadays.
Any solution that addresses these pain points must be designed specifically for little businesses and the online business partners who serve them. It must enable customers do email, create and share documents, centrally handle files, store and secure enterprise data, control access to information, connect offices, employees and partners whilst protecting their network and techniques from unwanted disruptions and intrusions.
It should be less complex so that it calls for less IT support than traditional solutions. Additionally the solution should be Linux based. The reason: Linux is stable and reliable. This would simplify management and make solution subject to less downtime than some alternative options. Additionally being Linux based reduces quite a few security issues, as far fewer attacks, usually speaking, are aimed at Linux than traditional operating techniques.
Furthermore, most operating methods are packed with drivers, utilities and services that are seldom used. An ideal solution would only use the parts with the Linux Kernel that are needed to perform the desired functions. This would reduce potential vulnerabilities.
To simplify matters further, the solution should be very easy to deploy. For example, it should be offered as a very simple plug and play solution inside the form of an appliance. And the solution should assistance remote management to troubleshoot and correct small issues, as well as recover from a system crash.
A solution with these characteristics will save a business companion valuable time that would otherwise be necessary to administer options at every client’s site. This saves time and money. It allows an enterprise provider to provide services in a more economically efficient manner to existing customers. And it frees up time to solicit and assistance new businesses.
Enter: An affordable solution designed specifically for small businesses
Little Business Server Appliances are a new breed of Modest Home business Server Solution they are delivered delivered as a plug and play hardware appliance, everything is included. Its pricing structure is straightforward and straight forward. Organization partners usually do not have to cope with multiple and complex licensing agreements as is the case with several alternative offerings where you are necessary to switch platforms (or upgrade hardware) above 75 and 100 users, or when email and data storage requirements reach a certain limit.
Small Organization Server Appliances offers file and print sharing; firewall, anti-virus, anti-spam protection; email, calendaring, contacts, tasks; secure remote access; data backup and disaster recovery features; office productivity tools; and automated system updates.
Everything is included within the appliance as a single solution. And business partners can use the platform to deploy other applications that a client might want.
The high performance appliance hardware allows a powerful solution to be delivered in a modest footprint. This also provides the ability to scale solutions as a clients organization grows up to 500 users without artificial licensing barriers. Furthermore, the appliance format also makes the solution very easy to deploy, generally it might be up and running in about 20 minutes.
Setting the solution apart: Autonomic features and benefits
Modest Business Server Appliances are designed to run on their own at a customer’s site with small intervention from the organization companion. To accomplish this we make use of autonomic features that automatically manage numerous routine tasks and can correct countless complications on its own as they arise. These autonomic features ensure that the little organization stays up and running and its programs and data are protected, all while off loading time consuming IT projects from home business partners.
For example Little Company Server Appliances comes pre built and pre configured and can typically be implemented in around twenty minutes. There is no monitor or keyboard, the admin interface is accessed via an IP address securely through HTTPS which enables you to manage the appliance remotely. In contrast, alternative solutions often require the company partner to load 5 to 15 CD’s to get a program running initially.
Small Company Server Appliances also has the ability to self manage automated backups to a disc based storage device (on or off site), to a hosted backup service in addition to traditional tape or USB based storage devices. A couple of Little Company Server Appliances also provide the option for integrated hot swap backup discs to be used which enable data to be backed up continually throughout the day.
Summary
With Modest Company Server Appliances, home business partners get an easy to implement and easy to handle solution that has specifically been designed for smaller sized businesses.
Tiny Enterprise Server Appliances come pre built and ready to be used this solution offers a rapid time to value.
All of the attributes of Tiny Small business Server Appliances pay dividends twice over. First, the little enterprise client is happy, because they can do their jobs without computer related interruptions. And second, a business partner can provide a high level of service while dedicating minimal IT resources and staff to each client.
The autonomic features with the solution reduce the time and resources a business companion must invest to begin work with a brand new client and to assistance existing small enterprise customers. For example very small training is needed to become familiar with the solution, so enterprise partners quickly leverage the solution and immediately become much more profitable.
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